Inside Walter's Hotdog's Instagram: Patterns and Strategy (Zoe Manalo, Post #4)
Inside Walter's Hotdog's Instagram: Patterns and Strategy
Zoe Manalo, Post #4
After going through this week's content I wanted to focus on a company's social media presence. For this I chose Walter's Hotdogs which is famously known in Westchester. While scrolling through Walter's Instagram feed it's clear that it's more than food. There's an intentional curve to their content, a mix of mouthwatering visuals, community engagement, and brand storytelling that builds appetite and brand love. To me, this matches the structured approach Luttrell (2019) lays out in Social Media: How to Engage, Share, and Connect specifically in Chapter 4. Luttrell emphasizes identifying goals, knowing your audience and maintaining branding which Walter's Hotdog's clearly follows. There are visual themes that pop up which draws the users in. Detailed shots of sauces, toppings, hotdogs. They post lifestyle and behind the scenes glimpses. With cooks grilling, staff preparing orders, customers enjoying their food and their food truck life makes the brand feel alive. They are frequently posting and creating new menu items, special combos, limited menus, and collaborations. Walter's often reposts photos customer's posted and tagged their accounts. What stands out the most is also their signature colors, logos and graphics is always consistent. Their content strategy strategy works because their taste sells. They rely on their visuals that trigger an appetite. Through storytelling it build a connection with the audience and the brand. They repost posts they've been tagged in which also benefits the users by giving free content, publicity to their account and boosts authenticity. Walter's Instagram is more than food it's about community, loyalty, and appetite.
Absolutely agree! Storytelling is one of the best ways to engage a customer base. Alongside this class I'm taking a library marketing class (the two classes are blurring together a bit in my mind because they're so similar but I am learning a lot nonetheless!). One of the things we're talking about in my marketing course is how they see much more audience engagement on their social media when they post stories of things that happen at the library as opposed to blasting out endless information about what programs and resources. A story about a person who made it his goal to visit every single library branch in an entire system all in one day is much more interesting than a calendar of programming and list of e-resources.
ReplyDelete